We accept returns on new, unused items within 30 days of purchase. Please keep in mind: We do not refund original shipping charges. Refunds are made to the original form of payment (e.g., credit card, PayPal or store credit). Due to health and hygiene purposes, we cannot accept returns on used items.
If there is a defect or problem with your order, we will gladly offer a refund or a replacement. We appreciate each and every customer, and your satisfaction is our priority. Please contact ushere immediately if your order is defective, damaged or if you received the wrong item, so we can evaluate the issue and make it right.
Cancellations
Order cancellations are gladly accepted, but only before items are shipped; this means thatyou have had to request a cancellation prior to receiving an email that your order has shipped. Once items are shipped, cancellations cannot be accepted. To request a cancellation of an existing order, contact us here. We will respond as soon as possible.
